(443) 394-2273
New Dental Patients Owings Mills
Helping You Prepare for Your First Appointment
Dr. Monica Mattson and her team want patients to feel comfortable and well taken care of from the very first time they step through our front door. That’s why we’ve cultivated a new patient experience that helps us learn everything we can about you and your dental needs in a warm, convenient fashion. Let us walk you through the process of what you’ll experience at your initial visit to our Owings Mills dental office. Call us if you have questions.
Your First Dental Visit
Sign-In with Receptionist
One of our friendly receptionists will greet you when you first arrive, verify your insurance information, and have you complete and sign any needed forms. You may spend a brief amount of time in our waiting room, but we provide several amenities that you’re welcome to enjoy at any point during your appointment, such as television monitors, sound-blocking headphones, and even children’s toys for the littlest members of your family. All you have to do is ask!
Visit with the Dental Treatment Coordinator
Once we’re ready for you, the dental treatment coordinator will come out to greet you and escort you back to our consultation room, where we’ll take your blood pressure and pulse oximeter, review your health history questionnaire, ask a few dental profile questions, and explain how your insurance works.
Initial Meeting with the Dentist
At this time, Dr. Mattson will introduce herself and review your health and dental history, as well as conduct an initial screening exam. During this time, she and her team will plan for X-rays and study models if needed.
X-Rays with the Hygienist
You’ll then meet your hygienist, who will process your radiographs and take several oral camera shots so that we can get a complete picture of potential problems. They will also do periodontal probing so as to determine the current health of your gums. Once this is completed, a few minutes will be needed for us to retrieve your X-rays and begin your clinical exam. During this waiting period, we’ll be happy to provide you with some reading materials.
Clinical Exam with the Dentist
Dr. Mattson will carry out your clinical exam with the help of the treatment coordinator, who will enter the appropriate information into your chart. During this time, she will be sure to comment on any signs of dental decay or damage so that you can be aware of the problem, how to fix it, and how your oral health may be affected in the future if it’s left untreated. Once your exam is complete, she’ll then leave you in the capable hands of the treatment coordinator.
Discussion with the Dental Treatment Coordinator
During this time, we want to ensure that you completely understand the full scope of the treatment the doctor recommends, including how many visits it will take to successfully complete the suggested procedures and what the cost of each portion will be. The treatment coordinator will explain your different payment options and help you decide on the one that best fits your needs and budget. They will provide you with a copy of the treatment plan to sign as well. You will then be able to choose a time for your next visit with the scheduling coordinator, after which you’re finished!
Patient Forms
Our team is always interested in making your dental care experience as smooth and simple as possible, and that goal starts before you’ve even set foot in our Owings Mills office! That’s why we provide all of the patient forms you’ll need here online for your convenience. Simply print them out, complete them in the comfort of your own home, and bring them to your first appointment so that our front desk staff can have all the information they need. Best of all, you’ll be out of the waiting room and in to see Dr. Mattson that much faster.
NEW PATIENT FORMS - COMING SOON
Dental Insurance
Many of our patients use dental insurance to make their care more affordable, and we’re ready to do what we can to help them take advantage of their benefits. While we are a fee-for-service dental provider, we are willing to submit claims for PPO dental plans. The fact that our team is handling the claims process means there is less paperwork for you to worry about when it comes to taking advantage of your dental insurance coverage.
Our Dental Savings Plan
Uninsured patients can take advantage of our dental savings plan. In exchange for an annual membership fee, you will enjoy a number of benefits, including 100% off certain services such as routine hygiene cleanings, $500 off Invisalign, and discounts on a number of treatments. Your coverage will kick in immediately, and you won’t have to stress out over deductibles or annual maximums. Click the link below for more details about our savings plan.
Learn More About Our Dental Savings Plan
Flexible Financing
Quality dental care should never be out of reach. Our dedicated staff is happy to work with patients to help them settle on a payment method that best suits their unique needs and budget. We can file insurance claims on your behalf so that you can be sure to receive the maximum benefits. Low-interest financing and discount plans are available, as well as CareCredit. CareCredit is a convenient healthcare credit card designed specifically for your health, beauty, and wellness needs. It's an easy way to pay for the cost of dental treatment with affordable monthly payments.